What Makes JacobsParts Better

1. Better Service- When you purchase a power adapter from JacobsParts, you're purchasing more than just the product. You're purchasing fast shipping, a guarantee in the performance of your adapter, and a customer support team that is attentive to your needs. Please take a moment to review our feedback...we think you'll be impressed. Our number one goal is to eliminate problems before they occur, but problems may arise. When they do, we resolve them quickly to ensure customer satisfaction. The most important asset we have is our reputation. It is our philosophy that online business requires a higher level of customer service since there is no face-to-face communication. We answer emails and phone calls Monday thru Friday 10am-4pm EST directly from our warehouse. Our toll-free number is 1-800-738-7120. We have a quick and simple online process for returns and exchanges. Find out more at: http://www.jacobsparts.com/warranty/


2. Better Products- We deal directly with the factory to provide our customers with the best-quality replacement power adapters. JacobsParts power adapters are manufactured in accordance with our strict specifications and quality standards, and have been designed to meet or exceed the durability and longevity of OEM adapters. We are proud to display our company name as well as our brand name, BriteOn, on every power adapter. You may be able to find power adapters online or at your local retailer, however, you'll find that we have the best product around.


3. Better Price- It may be possible to find adapters for a few dollars less, but when you consider the quality, we have the best price on the market. The reason we are able to sell adapters at such low prices is volume. We believe that, by selling large volumes at low prices, we can establish a large customer base and build loyalty and trust, ensuring our long term viability. We will continue to provide quality products at rock-bottom prices as we continue to grow. By carrying our own brand and selling our product directly to the consumers, we have effectively cut out the middleman. Almost all adapters are manufactured in China. Import freight becomes prohibitive for smaller companies, as the cost of freight can easily exceed the cost of the product for small shipments. We import large volumes by container ship and pass the savings on to our customers.


4. Better Company- JacobsParts is an American owned-and-operated corporation. We are working hard to be the best and we have been blessed with success. Many fly-by-night eBay businesses advertise a warranty, but they are nowhere to be found six months later or once the eBay and PayPal dispute timelines have expired. We'll still be here down the road in case you need more adapters or a warranty exchange. We believe in ethical business and strive to treat every customer like a good friend.