What Makes JacobsParts Better

1. Better Service - When you purchase an adapter from JacobsParts you're purchasing more than just the product.  You're purchasing fast shipping and a service agreement for the product.  Please take a moment to review our feedback, we think you'll be impressed.  Our number one goal is to eliminate problems before they occur, but problems will happen and when they do we resolve them quickly to ensure happy customers.  The most important asset we have is our reputation.  It is our philosophy that online business requires a higher level of customer service since there is no face to face communication.  We answer emails and phone calls M-F 11am-4pm directly from our  warehouse in Indianapolis, IN.  Our toll-free number is 800-738-7120.  We have a very painless process for returns and exchanges; find out more at: http://www.jacobsparts.com/warranty.html
2. Better Product- We deal directly with the factory to provide the best quality replacement power adapters around.  JacobsParts power adapters are manufactured with strict adherence to our specifications and quality standards.  We are proud to display our company name as well as our brand name, BriteOn, on every adapter.  Our adapters are designed to meet or exceed the durability and longevity of OEM adapters.  We have the best product around.
3. Better Price - It may be possible to find adapters for a few dollars less, but when you consider the quality we have the best price on the market.  We believe that selling more adapters at lower prices will be more profitable in the long run as we are able to establish customer loyalty and trust, ensuring our long term viability.  We will continue to provide quality products at rock bottom prices as we continue to grow.  The reason we are able to sell adapters at such low prices is volume.  By carrying our own brand and selling our product directly to the consumers we effectively cut out the middleman.  Almost all adapters are manufactured in China.  Import freight becomes prohibitive for smaller companies as the cost of freight can easily exceed the cost of the product for small shipments.  We import large volumes by container ship and pass the savings on to our customers.
4. Better Company - JacobsParts is an American owned and operated corporation.  We are members of the Indiana BBB.  We are working hard to be the best and we have been blessed with success.  We will be here down the road in case you need warranty service or more adapters.  Many fly by night eBay businesses advertise a warranty, but they are nowhere to be found six months later or once the eBay and PayPal dispute time-lines have expired.  We believe in ethical business and strive to treat every customer like a good friend.